shipments safe

Shipments Anonymous

Take a look at our parcels brown or neutral

Read it carefully to avoid surprises on delivery.

For most of the parcels we will use a system of Point Locker pick-up to ensure your confidentiality, and to handle the challenges that are growing in home deliveries. This solution has been implemented on demand of our valued customers, and will be activated depending on the availability in your area.Currently covered 95 of the places in the world.

Services available pickup:

  • INPOST, MONDIAL RELAY (requires a secret PIN for withdrawal)
  • SEUR, BRT, DPD Etc (with or without PIN, depending on the area)
  • Withdrawal options vary depending on the country or continent.

If your parcel cannot be delivered through these services of collection, we will use the services of home delivery as DHL, UPS, or, in rare cases, the postal services for particular areas.

PLEASE READ CAREFULLY THE FOLLOWING INSTRUCTIONS:

Please check regularly your tracking, which will be available in your account to the order section and via email to Karmarando from Packlink. When the pack will be available at the point of withdrawal, you will receive an email end with the PIN secret (in addition to the email earlier and those of the reminder, if you do not collect the parcel). The PIN will need to collect the parcel.

In the case of withdrawal, two situations may occur:

  1. The point will be a locker automatic.
  2. The point will be a the physical store (e.g., newsstands, tobacconists, pharmacies, etc).
Not there Was an error in address, your parcel will be delivered more quickly and at any time during opening hours withdrawn, and in the case he will be chosen as the point open 24 hours a 24, which will give you the comfort of withdrawal at any time of day and night.

Remember, you have 8 days to collect it before you go back

IMPORTANTYou will receive an email with your secret PIN only by Packlink (for services such as InPost, Mondial Relay, SEUR, etc.,) and not by Karmarando. From Karmarando you will receive only the email you're reading, and the confirmation of the order and the tracking. Follow the email Packlink for subsequent updates.

Make sure to use avalid email address and running, avoiding addresses, and disposable. If, for any reason, you are having problems with your email (for example to malfunction of the provider, as was the case with Free Mail), don't worry: you can contact our customer service InPost or Mondial Relay providing the email or the phone number used for the order, and you will be provided with the PIN.

Remember that only InPost or Mondial Relay they can give you the PIN, Karmarando don't have access and cannot send copies of the email containing the PIN.

For any rare mistake from your part, or for info we will however, Only available on whatsapp (do not send the email, not the handle)

WHATSAPP
+34655016358

TEAM KARMARANDO

Shipments Anonymous

To know the exact cost of shipping in your country, enter your address on the shopping cart page, or payment .

The threshold to get free shipping changes from country to country.

You can always choose a standard shipping, and fast.

Fast delivery, it will be enabled even if you'll get free standard shipping, but you only pay the difference if you decide to use it.

Note: For the orders above the threshold specified, standard shipping is free. If you want a fast shipping, will be charged the difference between the cost of the express shipping and the already paid amount for free standard shipping. The delivery times stated refer to working days and do not include Saturdays, Sundays, or any delays.

Couriers

Your privacy is important to us Karmarando.

The packaging made by us, discreet and anonymous, they are designed to ensure maximum privacy.

Only you will be excited to receive the package (the eyes of strangers will be only one carton as another).

The items of a large size are shipped in boxes durable cardboard, wrapped in a double layer of packing tape.

Small articles are sent in strong packaging and cushioned.

All orders are sent in standard packages inconspicuous.

No one will be able to interpret the contents of the package, or go back to the sender.

The parcel will not bring any logo or written, with references to Karmarando.

The only information contained in the parcel shall be the label with your address on the front.

A sticker of the postal service/courier to the parcel, depending on the service that is adopted.

Check the time and cost of delivery from the table on this page

You will find your tracking next to your order by logging in to your account and orders, but also via email, from a part of the services of freight forwarders used.