Privacy policy and cookies
PRIVACY POLICY AND COOKIES
To ensure a safe online environment and to ensure the security of the data, we will comply strictly with legal requirements. In this privacy policy we provide detailed information on the methods and purposes of collecting data, the security measures, on the periods of storage of the data and contact details.
SECTION 1 – PERSONAL INFORMATION WE COLLECT
1.1 Account
Purchases can be made only if you are in possession of a personal account. When you create an account, or purchase something from our store, as part of the process of buying and selling, we collect the following personal information provided by you:
• Name and surname
• Home address and billing
• Phone number
• Your gender
• IP address
• Email address
• Date of birth
These data are necessary to complete delivery of the products. In addition, when you browse our store, we automatically receive the IP address (Internet Protocol) address of your computer. On the basis of this information we can to improve your on-line experience and at the same time protect our environment on the web.
The purpose of the data collection
We collect and store the data related to the user account for the following purposes:
to. Carry out our obligations arising from any contracts between you and us, and provide you with the information, products and services that you request;
b. Configure, manage your account and contact you regarding your account or orders;
c. Carry out analysis and market research;
d. Confirm your age and identity; and to identify and prevent fraud.
1.2 Newsletter
With your express permission, we may send you a newsletter about our store, new products and other news. We send the newsletter only after the consent expressed by the user. The following information is collected in the context of the newsletter:
• Name and surname
• Your gender
• Email address
The purpose of the data collection
The collected data are used for:
to. Customize our e-mail, including your name and your gender, and to deliver content specific to general;
You can revoke your consent at any time by using the link provided in the newsletter or contact information provided in section 2.
1.3 customer Service
To be able to offer appropriate support, the employees of the support our customers have access to account information. As a result, their support will be very effective and enjoyable. The information provided through our contact form are used by our management software. We will use that information only to respond to your messages.
SECTION 2 – CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we will consider that you consent to our collection of this information is to be used only for that specific reason.
If we ask for your personal information for a minor reason, like marketing, we request directly to give your consent or you have the option to deny it.
2.1 How to cancel the agreement?
If you change your mind after giving your consent, you may withdraw at any time your consent to contact you to continue to collect, use or disclose your information by contacting us at: info@karmarando.com
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of service.The terms of service.
SECTION 4 – HOW LONG DO WE KEEP YOUR DATA?
In the Zalando minimalism data is of great importance. Therefore, we will retain data for longer than is necessary for the purposes indicated in this Privacy policy. Retention periods for different apply to different types of data, but normally our longest period of storage of personal data is 10 years.
4.1 account Information
The data relating to the account will remain relevant until the customer is in possession of an account. Therefore, the data are documented as long as the account exists. When our customers remove the account, the related data will be deleted within a reasonable period of time. All requests relating to the inspection or correction of the stored personal data, or the removal of an account can be sent to: info@karmarando.com
4.2 Newsletter
The consent to the newsletter and the associated data remain relevant until our clients are registered to receive the newsletter. However, we periodically (every month) to a control of no relevance. Registered customers and their personal information will be deleted each time the customer did not respond to our request. Also, our communication of the newsletter has a delete function. Customers may withdraw your consent by using this function.
SECTION 5 – COOKIES
Cookies are small pieces of information that tell your computer prior interactions with our website. These cookies are stored on your hard drive, not on our web site. Basically, when you use our web site, your computer will show us the cookies and saying to our site if you have previously used. This allows our website to operate more rapidly and to remember the data relating to previous visits (such as the user name) to make it more convenient navigation. In Karmarando, we use two types of cookies: functional cookies and analytical cookies.
5.1 functional Cookies
Functional cookies are used to improve your online experience. These cookies, among other things, keep track of what is entered in the shopping cart. The use of these cookies does not require prior authorization.
5.2 analytical Cookies
Analytical cookies are used for carrying out market research and analysis. The data collected by these analytics cookies are anonymized, thus becoming useless to the other. The use of these cookies does not require prior authorization.
SECTION 6 – THIRD-PARTY SERVICES
The third-party services are required to carry out the transactions and provide our services. In general, the third-party providers used by us will collect, use and disclose the information only to the extent necessary to allow them to perform the services they provide to us.
However, some providers of third-party services, such as payment gateways and other processors of the monetary transactions, have their own privacy policies in respect to the information we are required to provide to them for transactions related to purchases.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these companies.
In particular, some suppliers may be located or have facilities in a jurisdiction that is different from ours or from your. Then, if you decide to proceed with a transaction that involves the services of a third party, your information may be subject to the laws of the jurisdiction where the service provider or its structure.
Once released from the web site of our store or are redirected to a web site or a third-party application, the user is no longer subject to this privacy policy, or to Terms of Service of our website.
A web analysis service (anonymized data)
In this website, we have a built-in component, a web analysis service (with the anonymizer). Web analytics can be defined as the collection and analysis of data concerning the behaviour of the visitors of the websites in the internet. A web analysis service collects, inter alia, data about the website from which you arrived, one person (the so-called referrer), which sub-pages were visited, or how often and for what duration is displayed in a sub page. Web analytics is mainly used for the optimization of a website and to perform a cost-benefit analysis of internet advertising.g.
Courier
To make the deliveries we use a courier service. This service makes the shipping between our company and the address of the customer. To complete the process of logistics, the company requires access to information about the name and address of the customer.
Postal service
In Karmarando we use an external provider of mail services for sending the newsletter. This supplier has access to limited information about the account and related to the consent given (for example, the address e-mail).
Service marketing
Karmarando is supported by a company specialized in marketing and communication activities. Access to your personal information is very limited and for the most part made anonymous.
Payment services
In Karmarando we use payment services external to carry out the transaction (such as credit card payments).
SECTION 7 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure that they are not lost, misused, accessed, disclosed, altered or destroyed in an inappropriate manner.
If you provide us the data of your credit card information, the information is encrypted using Secure Socket Layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement industry standards universally accepted. The account information are protected by a hashing method. This method transforms the information into a hash generated. Accordingly, your sensitive information is protected and invisible even from us. In addition, our database are exceptionally protected from unauthorized persons. For example, access to the database is possible and allowed only from IP addresses that are approved (found, for example, at the headquarters of Karmarando). Other types of access attempts, or IP addresses are rejected under any circumstances.
In addition, the data have been made possible anonymous. Therefore, the information cannot be tied directly to a consumer specific. With these data, however, we could perform market research and analysis. In addition, interested parties (for example, the mailing service) are subject to screening before starting a cooperation with us, are in accordance with the GDPR and are subject to a contractual agreement. Inside Karmarando, employees are assigned different access permissions. Each type of permission that provides access to only the information strictly necessary to perform a specific task.
The safety measures digital are subject to change and must meet high requirements to ensure the safety of our customers online. Therefore, in Karmarando we have appointed a person responsible for security. The periodical check and the improvement of security measures (when necessary) are part of her role within the company.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy Statement at any time, so please check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
SECTION 9 – ERASURE and OBLIVION DATA
All the tools to erasure and oblivion, or modification can be achieved by this page